|
|
BEFORE YOU INSTALL YOUR ITEMS (IMPORTANT!)
- Examine the product carefully for defects and damage on receipt.
- Please do not open any clear packages, or apply any items using double sided tape, if you are not sure it is what you want. Hold such items up to the bike and make sure it is what you want, or call Goldwing Chrome for assistance.
- Remember, opened items are not eligible for a return.
DISCLAIMER:
- All items that are offered on this site are aftermarket parts and should be treated as such.
- All items that are offered on this site are not stock Honda parts and should be carefully inspected and compared to a stock item before installing.
- We assume NO responsibility for the damage that misfit item might have caused because we are not manufacturers of these parts and accessories.
- If your item is defective, we would gladly exchange it for you. If you have a damage caused by aftermarket part, you should contact the manufacturer. (Manufacturer's info is provided upon request)
POLICY FOR RETURNS:
- J&M Items are not eligible for return ! Contact J&M directly.
- All other returns accepted within 30 days of purchase. Restocking fee of 15% is applied to all returns (unless we shipped a wrong item or the item is defective)
- Contact GoldWing Chrome Inc by email. Send your return request to
customerservice@goldwingchrome.com
We will send you your return authorization and return instructions by email.
- Inspect merchandise prior to installation.
You assume all responsibility once it's installed. NO merchandise that has been installed can be returned.
NO EXCEPTIONS !!!
- Returned merchandise must be in original packaging and in
original factory condition, resalable as new.
Returned merchandise will be inspected upon receipt.
If any mounting hardware missing or item found
scratched or dented, will contact you to make
arrangements to return the item to you.
If we are unable to contact you or unable to charge you return shipping, we will keep the items as "Used"
and 35% depreciation fee would be deducted from your refund. NO EXCEPTIONS !!!
- No returns accepted without authorization.
Refused orders or merchandise returned without authorization are subject to a restocking charge of 20%.
- Credit would be issued within 30 days of receiving approved merchandise back.
POLICY FOR WARRANTY EXCHANGES
- Exchange accepted within 7 days of purchase.
- Contact GoldWing Chrome Inc by email. Send your return request to
customerservice@goldwingchrome.com
- We will send you your return authorization and return instructions by email.
- When we get the defective merchandise back to us, we will send a replacement part.
- No returns accepted without authorization.
- For all manufacturer defects discovered after 7 days from purchase date, contact the manufacturer directly. Manufacturer info is provided upon request
DOMESTIC ORDERS
If we ship you an item and a factory defect is discovered within 7 days of purchase, or if we ship you
the wrong item we reimburse you the freight charges to get it back to us. We reimburse
you the return shipping charges by issuing a store credit to be used on your next order. We reimburse for
shipping charges only. Since we don't charge handling
fees, we don't reimburse for handling fees that a mail
house may charge. No shipping charges reimbursed that
exceed the amount on the invoice.
But if you get the item and it is what you asked for,
but you just decide it isn't what you want, we will
still gladly take it back, but a 15% restocking fee will
apply and you pay the freight to get it back to us. The
merchandise has to be returned in the original packaging
in original condition. No installed merchandise accepted
for return.
INTERNATIONAL ORDERS:
Customer is responsible for all freight, duties
and customs charges imposed by their respective country.
We don't falsify any export documents, send as a gift or
send uninsured.
We honor all manufacturers warranties. We
will exchange a defective product at no charge, but no
freight charges will be reimbursed. Customer pays all
shipping charges. Merchandise returned for credit or
exchange has to be returned in the original packaging in
original condition. No installed merchandise accepted
for return.
|
|
