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Large selection of Goldwing Goodies - Chrome Accessories, Floorboards, Backrests and much more.
Competitive prices. Fast Air Shipping. Secure 24-hr internet shopping.
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FREQUENTLY ASKED QUESTIONS


Q: Why is my shopping cart empty after I leave Goldwingchrome.com?
A:
Your browser could be configured to not accept "cookies".

Q: How do I search for items?
A:
You can search the site for items in a variety of ways.
1. You can do a "keyword" search by typing a word or item number into the "Search Products" box in the upper left-hand corner of the screen. (example "15675-998", "saddlebag", "LED" etc.) and then click on "Search" button. you will be directed to a variety of products.
2. You can search by motorcycle type (GL1100, GL1200 etc) or by Product Type ("Discontinued", "Newest Accessories" etc) by clicking on corresponding button on a left-hand side.

Q: Do you provide installation instructions?
A:
All items that we sell come with installation instructions!
If you need electronic copy of the installation instructions, follow these steps :
1. Find the item on a web site.
2. Display full description of the item.
3. If electronic copy of the installation instructions is available for this item, you would see Installation Instructions
link above the picture. This file is in .PDF format and requires Adobe Reader to view/print
4. Click on the link to view the instructions or right-click on a link and select "Save As" to save the document on your computer.

Q: How do I check if specific item will fit my bike?
A:
We do provide Fitment lists for AddOn and BigBikeParts accessories for GL1500 and GL1800 on our website
For more information, please go to our Accessories/Parts Fitment section.
Simply click on the link to view the Fitment List for the model of your bike or right-click on a link and select "Save As" to save the document on your computer.

Q: What is your Pricing Match Policy?
A:
We offer 110% Lowest Price Guarantee !
For more information, please click Here

Q: Do you offer any Promotion Codes?
A:
We offer multiple ptomotions based on a value of the order.
For more information, please click on "Promotions" button on a upper left-hand corner of the screen or Here

Q: What is a "Goldwing Chrome Lottery"?
A:
Every time you place an order with us, your order number is included into the lottery pool. Depending on a value of the order, you can win multiple prizes.
For more information, please click Here

Q: How do I get a catalog?
A:
You can download latest AddOn and BigBikeParts catalogs from our web site Here.
Downloadable catalogs are in .pdf format. You would need a Adobe Reader to read these catalogs

Q: What is the shipping cost?
A:
Shipping cost is based on a value of the order (for USA orders) or on a total order's weight (international orders).
For more information, please read our Payment and Shipping Policy

Q: What is the "Oversized item" charge for?
A:
If an item exceeds the weight and/or size requirement to meet standard shipping charges an additional freight charge or an oversized item fee will be added to the order.
For more information, please read our Payment and Shipping Policy

Q: Do you ship orders internationally?
A:
Yes, we ship worldwide.
For more information, please read our Payment and Shipping Policy
All of our prices are in US Dollars, to see how that converts to your currency you can use this easy tool Currency Converter.

Q: Do you charge any VAT or custom taxes?
A:
Shipping charges for international shipments DO NOT include customs/import duty taxes, VAT or any other similar fees collected by the postal authorities of your country which vary according to the import rules and tariffs levied by your country. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, you should contact your local Customs Office for further information. Customer is responsible for any additional fees or taxes imposed by the country of import.
For more information, please read our Payment and Shipping Policy

Q: Will I get confirmation that my order was received?
A:
Yes, if you have provided valid email address we will automatically send an order confirmation e-mail to notify you that the order has been received. Once your order has shipped you will receive a shipped confirmation e-mail as well from us and USPS.

Q: How do I check status of my order?
A:
You can use check your order by clicking on a "Check My Order" link on a top of the web page or Here
If you are a registered customer, you check all your order history and/or your personal info by logging into your personal account here My Account

Q: Is it safe to pay by credit card online?
A:
Please read our Security and Privacy Policy for more information.

Q: What forms of payment can be used?
A:
We accept Credit Card and PayPal payments. We also accept Persoal Checks and Money Orders from USA customers.
For more information, please read our Payment and Shipping Policy

Q: How is my personal information used?
A:
Goldwing Chrome, Inc is committed to protecting your privacy.
Information we collect from you is used to process orders and to ensure the best online shopping experience.
For more information, please read our Security and Privacy Policy

Q: Will sales tax be applied to my order?
A:
Sales Tax applies only to New York residents

Q: What is your return policy?
A:
Please read our Return Policy



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